References
From: Bill
Date: Wed, Oct 5, 2011 at 9:36 AM
Subject: Accolades
To: susan@susanforrest.com
Susan,
This is overdue – my apologies as I really wanted to let you and your staff know how much Tonia and I appreciated all of your help.
As part of my job we are relocated regularly and the process can be quite an unsettling time. Never have we experienced the level of competency, professionalism and satisfaction as have with your team. The continued communication, the friendly voices who were always ready to help solve some of the ‘administrative and logistical’ problems the relocation caused, and the experience and knowledge to ensure we were where we needed to be in a competitive market.
I can’t imagine going with another realtor and I would be more than happy to extend any recommendations in person. I will also let others within my organization know that your office is without a doubt, the smartest choice to make if they want the best representation available.
We look forward to working with you again – and again, thanks for taking care of us. – Bill and Tonia
Bill & Tonia Nadeau, October 2011
Dear Susan and Susan Forrest Team!
We are finally settling in to our new home here in Langley and would like to take this opportunity to “Thank You” for the exceptional service that you and The Susan Forrest Team provided!
We were so pleased with the continuous flow of assistance! You were “always there” when we needed anything. Your group worked so cohesively; from arranging the finer details of our listing, the advertising and hiring a professional photographer; to coordinating the realtor site tour and the showings with other realtors and clients! You’re a first class act all the way!
We were very satisfied with the sale of both properties and that the whole process went to smoothly, in what seemed to be a fairly slow market! Your perseverance and sunny personality really shine through Susan! We will gladly pass on recommendations for yourself and Gloria Dafoe, as well as your whole team!
We thank you once again and wish you and your Team all the best in your future endeavours!
Dale & Lori Henry, August 2011
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Sabine,
Many Thanks to you (and your team) for all your help with our new home!
We are really enjoying it.
We are also very grateful for your generous gifts & information on the area.
(Tell Claudia if she ever wants to have a look at how it’s changed over the years she is more than welcome!!)
Thank You!!
Julie, James & Marley, May 2011
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Dear Susan,
Though we’ve never met, your generosity made the sale of our dream home possible. We would love to have you and Mary-Ann over for dinner as soon as we finish battling with the boxes.
Please accept our invitation – a small gesture – for all you’ve helped to make a reality.
All the best,
Jason & Izabela Oliver, May 2011
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Team Susan Forrest,
Thank you so very much for all your help in this past year. You all did a perfect job from start to finish.
Your party was wonderful and it was great to see you all again.
Love to all,
Erma.
PS: Thank you for the mugs also.
Susan & Team,
Thanks so much for efforts on our behalf.
Thanks to Susan & Gloria for a great party!!!!!
Tony Bloxham.
Erma Stothard and Tony Bloxham, November 2010
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Susan, Glenda, Mary-Ann & Kerry,
Thank You All so much for all your time, patience & good humour!! I appreciate all you do!
I know we will find the perfect Home for me.
Fondly,
Casey
Casey Grant, November 2010
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Susan,
Thanks for the professional way you looked after the advertising and sale of our home.
The crew in the office always had time for us and helped us when we had questions.
Thanks again,
Marianne and Colin Sturrock, October 2010
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Dear Susan,
We can’t begin to express how much we appreciated your level of care and thoughtfulness throughout our house sale journey. You have a great instinct for people, and you and all your team were wonderful.
Thank You so much,
Sincerely, Mandy & David Thirlwell, September 2010
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Sabine,
Thanks for all your help, you sell “Homes”, not just houses!!
Sincerely, Pauline, Bill & Sophie Evans, August 2010
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Team Susan Forrest,
Thank You so much for the fabulous knife & shears – we love the red colour! What a lovely gift – they will be well used. The Team Susan Forrest engraving on them will always remind us of the excellent service we received!
Thanks to everyone on your team, Susan, our move to our new home was seamless.
Sincerely, Bev & Frank Naccarato, July 2010
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Susan, I have been very remiss in not contacting you sooner following the sale of our house at 1230 Pintail. David and I were so very pleased (actually thrilled and impressed) from when you first met with us to evaluate our house. You made everything so easy and we really appreciated your professional and warm approach. Everything on the listing was done so well: the write-up, the photos and, your short, but highly successful marketing strategy. Selling in four days and for more than the asking price, in this market – wow!
Your entire team were terrific, please pass along our thanks – and I’m sure we’ll be in touch as the closing date approaches.
Again, thank you for making what could have been a highly stressful exercise, so absolutely painless.
David and Charmaine Hambly, July 2010
Susan, Mary-Ann, Kerry, Glenda:
Talk about having the Best!! Good on all of you for helping us buy and sell and move.
The follow-up was first class.
Regards, Maureen & Ken Dawson, February 2010
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Hi Susan,
Just wanted to send you a note about the service we received from Rob Wesson.
Everything from showing us lots of houses, asking questions about particulars we were looking for, to taking the time to find the right house.
Cheers, Nancy & Don Messere, December 2008
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“Susan! Bountiful thanks to both you and Rob for your thoughtfulness. We absolutely love our new home and the bestest thing is that my new home comes with a ‘cat’, so you can image how delighted I am with this! Rob was absolutely patient and fun too. He made it all happen with ease and we really enjoyed working with him. But, of course, you already know this! Thank You.” Dee & Rod, April 2008
“For all you did for me …” Barb, October 2007
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“I have thoroughly enjoyed working with you. I’m so glad you were recommended to me as a realtor to sell my house. You have made a somewhat trying experience almost enjoyable. Your hands on approach was much appreciated and I’d love to have you as my realtor in the future and wouldn’t hesitate to recommend you to anyone I know. Again, thank you for all your help.” Roxie Hagman, September 2007
“Words can’t thank you enough for all your help and support …” Donna, August 2006
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“We are very happy to recommend Sue Forrest as a realtor. She is hard working, informative and very supportive. Sue’s friendly style, and the trouble she took to keep us well informed, were very impressive. We chose Sue as our realtor largely because of her excellent web-site – and this was how our eventual buyers [based in Calgary] first saw our home.” Pauline and Peter Bibby, April 2006
“You will always have a warm place in my heart – thank you for all you have done for me!” Barb Ascott, May 2005
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“We certainly appreciated all the open houses and the extra time you spent … We are very impressed with your patience and ability to listen …” Maureen Ipsen & Ken Ryan, November 2003
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“Our notary remarked on the fact that we must have had a great realtor since all the papers … were in such good order.” Marcy & Bob, July 2003
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“… for us, the difference is how genuinely helpful, kind, and patient you were. It is these qualities that would ensure our recommending you to anyone interested in getting an honest, capable, and exceedingly helpful agent …” John & Norma Mercer, December 2002
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“We valued your open, honest and caring approach and really appreciated the fact that you went above and beyond the ‘call of duty’ in assisting us…” Barb & Rick Stobie, July 2002
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Enduring Purpose
